We take pride in providing item quality. If you are not satisfied with the condition of your purchase item, you may request a return or refund within 3 days of receiving your order.

• Refunds are only applicable if the purchases item received in poor condition.

• Proof of condition (such as photos) may be required before approval.

• Returned of purchased item must be in their original packaging.

• Beyond 3 days, refunds and returns cannot be accepted as purchaser did not respond witin timeline.

• We currently provide local, door-to-door delivery only.

• All plants are carefully handled and protected to ensure they arrive in healthy condition.

• We only use our trusted in-store delivery partner, as we do not rely on third-party couriers to maintain the quality and safety of your plants.

Your plants will be delivered fresh, safe, and ready to thrive in their new home.